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Microsoft Fix WiFi Connectivity Issue in Windows 11

Recognition and Resolution of WiFi Bug Caused by Updates KB5032288 and KB5033375

NEWS  Windows  December 20, 2023  Reading time: 2 Minute(s)

mdo Max (RS editor)

Microsoft, the global technology behemoth, has swiftly addressed and resolved a critical issue affecting WiFi connectivity on certain Windows 11-based devices. The bug, triggered by updates KB5032288 and KB5033375, posed a challenge for users, particularly in university environments where students reported difficulties connecting to WiFi networks.

The WiFi Bug and Its Impact

The identified bug prevented some WiFi adapters from establishing connections with specific networks, notably those utilizing 802.1x authentication. The problem gained significant traction in university settings, where students voiced their concerns about being unable to connect to WiFi networks, particularly on desktop PCs running Windows 11 23H2 and 22H2 after the recent updates. The severity of the issue prompted several universities to issue press releases guiding affected users on uninstalling the problematic updates as a temporary solution.

Microsoft's Swift Response

In response to the widespread reports of connectivity issues, Microsoft quickly acknowledged the problem and took decisive action to resolve it. The Redmond giant implemented a Known Issue Rollback (KIK) fix, a strategic move to automatically roll back the problematic updates and restore normal WiFi functionality. 

Automatic Deployment to Consumer and Enterprise Devices

The fix is set to be automatically deployed to both consumer and enterprise devices within the next 24 hours. This proactive measure ensures that a vast majority of affected users receive the resolution seamlessly, minimizing disruption and inconvenience caused by the WiFi bug.

Windows 11 Bug: Automatic Installation of HP Smart App

In addition to the WiFi connectivity issue, Microsoft has encountered another bug in Windows 11, where the HP Smart app was automatically installed on non-HP PCs. To assist users facing this separate challenge, Microsoft has published a troubleshooter tool on its support hub. Users are encouraged to refer to this tool for comprehensive details on resolving the unintended installation of the HP Smart app.




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