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Unplanned Downtime Hits ChatGPT: Outage Amidst GPT Store Rollout

Users Encounter "Internal Server Error" as ChatGPT Faces Service Disruption

NEWS  News  January 11, 2024  Reading time: ~1 minute)

mdo Max (RS editor)


ChatGPT is currently grappling with a sudden outage. Numerous users have reported being unable to access the service, encountering an unwelcome "Internal Server Error" message.

UPDATE 2: Jan, 11 - 3:10 P.M., ChatGPT is back online. 

UPDATE: Jan, 11 - 10:22 A.M., ChatGPT is currently down also in Europe.

Original Article:

The timing of this outage is particularly intriguing, as it coincides with OpenAI's recent announcement of the GPT Store rollout to ChatGPT Plus, Team, and Enterprise users.To be noted that the problem seems affecting mainly U.S. users; in Europe the service is working flawlessly. At current time we have no other information about other geographic locations. 

The cause of ChatGPT's current outage remains shrouded in uncertainty, adding to the frustration of its user base. It is unclear whether the disruption is linked to the implementation of the GPT Store, a marketplace introduced by OpenAI to allow users to access and utilize various language models seamlessly.

One potential explanation for the service interruption is an unexpected surge in traffic, possibly triggered by the GPT Store rollout. As users eagerly explore the new features and capabilities introduced by OpenAI, the influx of requests may have overwhelmed ChatGPT's servers, resulting in the reported "Internal Server Error."

However, the outage could also stem from technical glitches or issues unrelated to the GPT Store rollout. The intricacies of maintaining a high-performance AI service are complex, and unforeseen challenges may emerge during updates or feature implementations.

As of now, there is no official information on the duration of this outage or when normal service will be restored.

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